I love my Feedjit, I really do. That’s because it gives the
sort of information that enables me to recognise certain callers. So, for
example, if I see:
US...Chrome...Mac...Direct...Chicago, Illinois arrived...
I know it’s Zoe (from New York,
oddly, but nothing’s perfect) popping her head around the door. What that means
is that Feedjit doesn’t just give statistics. Those statistics become familiar
in some cases and turn into pictures. And that’s rather good, don’t you think?
So, I sent an enquiry to the Feedjit contact address. Since
my Feedjit is one of the freebie ones, I didn’t expect a reply. I mean, you don’t
get replies from the likes of Hotmail and Google, do you? At best you’re likely
to get referred to a forum where some self-styled expert misunderstands your
question or point and answers a different one.
But – surprise, surprise – a little over a day after I’d
made the enquiry, I got a reply from a real,
human lady called Kerry Boyte (presumably of Seattle, but I can’t know
that.) What’s more, dear Kerry was even prepared to engage in an e-mail conversation
in an attempt to find a solution.
In a world dominated by corporate greed and obsessed with
the pre-eminence of profit, such a human touch is rare and has to be commended.
So thank you Feedjit, and thank you Kerry Boyte. You have impressed JJ the
Cynic.
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