I’m aware that most of us find other people’s computer woes
pretty boring stuff, but it would be remiss of me, I think, not to offer the
latest instalment to anybody who might be interested.
Sam came out today and the computer played up brilliantly
for him. It was a right little sod – took four attempts to boot to Windows! Sam settled himself down, put the computer
into DOS mode and checked everything he could think of. Nothing. After half an
hour he delivered the verdict:
‘As far as I can tell, there’s nothing wrong with your
computer. It’s been into the workshop twice and never played up there, so I
reckon it’s got be something here. (Got
to be something here... Sounds a bit creepy, doesn’t it?)’
He suggested that one of the peripherals might be
interrupting the boot process, but that would be difficult to test for because
the problem is intermittent. I said it might be the fairies who hang around
this place, but he declined to comment. He called his boss who offered three
options:
1) Give me a straight refund of the £150 I spent yesterday
and call it quits.
2) Have the computer into the workshop for an extended
period and go deeper and deeper into the system.
3) Sell me a new computer, deduct the £150, but charge me a
standard fee for transferring all the files, programs, settings etc.
Option 1 wouldn’t be right, since I undertook to have the
work done and I don’t hold them responsible for the fact that it didn’t cure
the problem. Option 2 would seem like throwing good money after bad. Option 3,
however, sounds appealing and very reasonable if only I can bring myself to
spend the extra money. Money isn’t something I have a lot of, you see. I live a
simple life on a low income. I have until the end of the week to decide...
I have to add this, though. It’s refreshing these days to
find a business that doesn’t try to rip you off for every penny they can
extract, and fob you off with whatever crap they can get away with. So well
done Dove Computer Solutions of Ashbourne. You have earned my respect (for what
it’s worth.)