I wanted to submit a minor complaint to Firefox about the way it functions so I found the Send Feedback button and clicked it. Do you know what you get? Before you can make your point you're required to click one of two symbols:
The first has a mouth turned up and says Firefox makes me happy.
The second has a mouth turned down and says Firefox makes me sad.
So if you have a mental age above six, you're not encouraged to send feedback. What you're encouraged to do is consider changing to IE or Chrome instead. What an odd way to run a business.