I had to make two phone calls today to sort out a couple of
simple issues. One should have taken around five minutes, the other about
three. I was on the phone for nearly an hour, waiting and waiting and waiting
and listening to endless recorded announcements, mostly along the lines of ‘if
you want to do this, use this app’ and ‘if you want to do that, use
that app.’ I didn’t want to do any of
them, so let me make it quite clear:
I don’t have apps; I’m a totally app-less person. I don’t
even have a smart phone because I’ve never felt the slightest need of one. But
maybe I’m fighting a losing battle because the smart phone is no longer a lifestyle
accessory. It and a whole array of other technological facilities are
becoming essential tools for normal function in the modern age, while the human
dimension is falling ever more into irrelevance in the business of living a human
life. Our affairs are now largely ordered by apps and algorithms which guide us surely
and steadfastly to the will of the bureaucrats and the corporate world in order
that we should play their game on their playing field for their benefit.
And the result of all this is that delays, dysfunction and
unwonted difficulty are the mainstay of the daily grind. Frustration and stress
are the default conditions, and resistance, as ever, is useless.
So maybe I should get a smart phone. Maybe I should walk
through the ancient streets of Ashbourne poking and stroking it. And then maybe
the whole population of our little market town will gravitate towards me, shuffling
and grinning inanely until I am surrounded by a sea of Ashburnians,
all crying:
Welcome, brother.
Welcome home. Now you are one of us again. Let us sit upon the ground and tell
fine stories of East Enders, Strictly Come Dancing, and I’m a Celebrity,
Get Me Out of Here. Sit with us and
smile, and we will instruct you in the ways of our masters and the bounty they
convey.
Oh what a brave new world will lie before me until the
blessed day when the Dark Rider glides alongside and says ‘Hop up, lad. Time to
go and walk with your ancestors in the sunlight of reason and relaxation.’
* * *
Incidentally, I spoke to my doctor today and he's not convinced that my problem is angina. One of the pieces doesn't fit, apparently. He wants to get me linked up to an ECG machine and have a listen to my heart. I wonder whether he'll come across my missing sanity down there.