The Story of the Browser Playing Dead.

On Monday 20^th July – four whole, agonising days ago – my browser had an accident and died of its injuries. No browser, therefore no internet. And so began the job of getting a new browser, the prosecution of which brought me into the frustrating business of trying to deal with BT’s new system of customer contact. It is, as usual, idiotic – or at least disturbingly deficient in thought and consideration – and the only way of dealing with the problem was to report a fault to the wholly automated system.

An engineer turned up the next day and I told him the story, finally asking ‘so how do I get a new browser?’ ‘No problem,’ he said. ‘I’ll order one for you.  You might get it tomorrow or at least by the next day. They’re very quick with browsers.’ It arrived today, three days later. I haven’t hooked it up yet so I’m nervous because I have personal experience of new browsers being faulty. I’m currently living on hope as I type this in Word.

And so for four days now I’ve been seeing my desktop image staring back at me from my monitor screen. Usually I see my Hotmail inbox because that’s where I park it when I’m not working. Seeing only my desktop image evoked a cold feeling of desolation and disconnection. It said: Something vital is missing. Are you sure you’re still alive? Are you sure you’re still breathing? Are you sure you’re still functioning? It’s a little like walking into a room and seeing walls normally festooned with pictures now bare of all decoration. The only reminder of more wholesome times are the faint grey rectangles around the edges of where colour and life used to be. I’m sensitive like that. I tried to read instead (Shirley Jackson’s We Have Always Lived in the Castle for the second time, and an anthology of shorts by Virginia Woolf for the first.) It helped, but only so much. Mostly I felt too tired to read.

And what all this demonstrated is just how reliant I’ve become on the internet to provide a portal to the outside world. The very few people I know are all either disinclined to know me, or too far away to be of help. Being a loner by nature is sometimes inconvenient.

I’m going to attempt to install the new browser now. If you read this you’ll know it worked.

Added Later:

The new browser is installed and working, but here’s what’s interesting:

When I plugged everything in I saw that there was no light on, suggesting that the new bit of kit was faulty, Not so. I looked at the back and discovered an on/off switch, a small, black, circular button all but hidden against the black background. I pressed it and voila: we have light.

I’ve had several browsers over the past sixteen years and none of them had an on/off switch. You just plugged things in and they worked. And bear in mind that the original new browser was fitted up by a BT engineer, not me. So I tried connecting the original, now ‘dead’, browser to the power and it lit up as a functioning browser should. It appears the old lad’s accident didn’t kill it after all, it just switched it off.

So much for the past four days. So much for silly old me. And it’s life and life only.

Incidentally, the two posts above this one were written for the sake of having something to do when I thought I had no internet. Just to avoid any confusion.