I had a falling out with several shop assistants in
Sainsbury’s today, so they don’t like me now. It was all to do with their practice of
covering the chiller cabinets with screens ‘to keep them from becoming too warm
in the present hot weather.’ I pointed out why it was unnecessary in the
circumstances, why it couldn’t work anyway because the management clearly don’t
understand the simplest basics of heat transfer, and that its only achievement
was to cause inconvenience to their customers. One of my antagonists was a
supervisor who tried to give me some irrelevant guff about lorries, and when I
put her on the right track she declined to speak to me again. (And I never
raised my voice or used a swear word. Honestly I didn’t.) Maybe they’ll accuse
me of being abusive and refuse me entry next week. It’s that kind of world now.
This afternoon I rang BT (again) to point out that they still have a wrong address on my file. I’ve lost count of the number of times I’ve told them this, but as I said, it’s that kind of world now.
But I did get a welcome smile from a young woman when I told her I wouldn’t light a cigarette while she was downwind of me, and so I didn’t. And when she left to catch her lift I was treated to another smile and a wave. That was today’s treat. (Unfortunately, Sainsbury’s came next.)

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