I made my 39
th visit to the Royal Derby
Hospital today –
cardiology this time. I submitted to the usual ‘obs’ (blood pressure,
temperature, blood oxygen) and was then treated to a consultation with a
consultant. He tapped my chest and back with a stethoscope and remarked, upon
reading my file, ‘I see you’re resistant to the prescription of medications.’
(You can’t hide anywhere these days, you know. Our affairs and opinions are
spattered around like cat vomit on the wallpaper.)
I gave him the full lecture on why I’m resistant to the prescription of medications and he nodded,
so I asked: ‘Am I discharged?’ He said he would refer me back to the GP, which
as far as I know means I’m no longer a member of the Royal Derby Hospital
Cardiology Club. Being black balled is quite a chastening experience, but I
expect I’ll get over it.
And then the real adventure began.
I decided I wanted a cup of hot chocolate. There are a
number of vending machines at RDH, but the only one I’d ever seen which
dispensed hot drinks was at the opposite corner of the great monobloc behemoth
and one floor up. I decided I was worth it and set out on the journey.
They’d changed it. It was a fancy new modern one and I’d had
enough trouble using the old one, so I scanned it carefully. There were lots of
lit up pictures of different hot drinks (including hot chocolate, thankfully.)
There was lots of text, none of which had anything to do with how to operate it
or how much anything cost. But there was a white panel which said to start, tap here. I tapped there. Choose your drink said the electronic
display. I tapped the hot chocolate picture
and all the other pictures disappeared. Ah, now we’re getting somewhere. You have £0.00 credit, said the display.
Well I knew there wouldn’t be any credit because I hadn’t
put any money in yet, so why’s it telling me what I obviously know already? Thinks: Maybe it isn’t telling me
anything; maybe it’s a convoluted way of asking me to put money in; maybe that’s the way modern
machines think. (It’s been a long time since I was a revenue inspector, you see.
That was in the days before machines had learned to think backwards.)
I stuck my courage to the sticking place and fed a shiny £1
coin to the machine. Nothing. Hmmm… ‘Should I cut my losses and go home
chocolate-less, or should I risk another £1 coin? I felt adventurous so I
reluctantly gave this half-witted piece of modern technology another coin.
There was a clatter somewhere lower than my waistline and a
paper cup appeared. And then there was the sound of splashing liquid in the same
vicinity. Success! I had my cup of hot chocolate. And then there was a
satisfying tinkling sound even lower still. I investigated and found 30p change
in the little bay at the bottom. Adventure over. Now we drink the hot
chocolate with a satisfying sense of victory.
So tell me, why couldn’t this 21st century piece
of equipment have a printed notice giving the price of the various drinks? I
checked several times and there was none. And why didn’t the display read: Please insert £1.70 or more. Change given, instead of You have £0.00 credit?) Am I just old fashioned or have modern
machine designers lost the taste for simple logic?